Privacy Policy

Last updated: 2026

Chien Hoo Yee Trading Co., Ltd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, advertisements, and lead forms.

1. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Company information
  • Business requirements or inquiries

This information is typically collected when you:

  • Submit a contact form
  • Fill out a Facebook or Instagram lead form
  • Communicate with us via email, WhatsApp, or other channels

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Provide product recommendations and technical support
  • Send samples or quotations
  • Communicate regarding business cooperation
  • Improve our products and services

We do NOT use your information for unrelated marketing or spam.

3. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your information only when necessary for business purposes, such as:

  • Shipping samples via logistics providers
  • Internal communication within our team

All third parties are required to protect your data.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time

To exercise these rights, please contact us.

6. Third-Party Platforms

Our lead forms may be hosted on third-party platforms such as Facebook or Instagram.

Your interaction with those platforms is also governed by their respective privacy policies.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: alanceliuhao@gmail.com
Company: Chien Hoo Yee Trading Co., Ltd.

8. Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page.